Returns & Exchanges

Due to the perishable nature of our extreme sour snacks, we cannot accept returns once a package has been opened. If your order arrived damaged or you received the wrong level of sour, please reach out to our support team within 14 days of delivery.

Return Process

• 1.
  Check Your Batch

  Inspect your order immediately upon arrival to ensure all sour levels and quantities match your purchase before opening the seals.

• 2.
  Contact Support

  Email our team at [email protected] with your order number and a photo of any damaged or incorrect items to initiate a claim.

• 3.
  Verification

  Our team will review your request within 48 hours to confirm the issue and determine if a replacement or store credit is the best solution.

• 4.
  Resolution

  Once approved, we will ship out a fresh batch of snacks or issue a refund to your original payment method, no return shipping required for food items.